Privacy Policy

1. Introduction

Welcome to Stratus ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at team@trystratus.dev.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our newsletter or marketing communications
• Request a demo or contact us
• Participate in surveys or provide feedback
• Use our services

This information may include:

• Name and contact information (email address, phone number)
• Company name and job title
• Account credentials
• Payment information (processed securely through third-party payment processors)
• Any other information you choose to provide

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, clicks, navigation paths)
• Location data (general geographic location based on IP address)
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third parties, such as social media platforms, analytics providers, and business partners, in accordance with their terms and policies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and maintain our services: To deliver, operate, and improve our platform
• Account management: To create and manage your account
• Communication: To send you updates, security alerts, and support messages
• Marketing: To send promotional communications (with your consent)
• Analytics: To understand how users interact with our services
• Security: To detect, prevent, and address fraud and security issues
• Compliance: To comply with legal obligations and enforce our terms
• Improvement: To develop new features and enhance user experience

4. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you explicitly agree to share your information

We do not sell your personal information to third parties for monetary consideration.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information and to improve and analyze our services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of cookies we use:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Track visitors across websites to display relevant ads
• Preference Cookies: Remember your preferences and settings

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Opt-out: Opt-out of marketing communications
• Restriction: Request restriction of processing
• Objection: Object to certain types of processing

To exercise these rights, please contact us at team@trystratus.dev. We will respond to your request within 30 days.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information is collected
• The right to know whether personal information is sold or disclosed
• The right to opt-out of the sale of personal information
• The right to equal service and price

We do not sell personal information. To exercise your CCPA rights, contact us at team@trystratus.dev.

13. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). We process your data based on:

• Consent: You have given explicit consent
• Contract: Processing is necessary for a contract with you
• Legal Obligation: We must comply with the law
• Legitimate Interest: Processing is in our legitimate business interests

You may withdraw consent at any time and have the right to lodge a complaint with your local supervisory authority.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: